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INTERTANKO believe that it is essential that the industry responds quickly and effectively to an industry incident not only to minimise the risks of human life and damage to the environment, but also to ensure that all necessary steps are taken to protect the industry’s public image. These guiding principles have been produced to help the international shipping industry contribute to this objective.

The publication includes a case study, for training purposes, on the needs and effects of incident management and media response plans using the Sea Empress incident as an example.

(Guide of 24 pages + the comprehensive case study).

DOWNLOAD NOTE

• When purchasing a paid eBook you will get the download link at the checkout page.

• Each download entitles the user to two unlock codes. Should you require the eBook on more than one computer please contact us for network details and prices.

For more information, click http://www.seamanship.eu/files/pdf/eBook_FAQ.pdf" target="_blank" > Here for Frequently Asked Questions about our eBooks  

INTRODUCTION

- Purpose and scope of the Guide

- Efthimios Mitropoulos, IMO Secretary-General: be prepared

CRISIS, WHAT CRISIS?

- be open; be accessible; be prompt – media comment

EMERGENCY MANAGEMENT PRINCPLES

- General emergency management principles including charts

CRISIS COMMUNICATIONS PRINCIPLES

- General crisis communications principles including charts

CASE STUDY

- No two incidents are the same and few are ‘orthodox’. This case study for training purposes offers an insight on how the Sea Empress incident was handled, and the pressures that the operator and his staff had face.

EMERGENCY MANAGEMENT AND CRISIS COMMUNICATIONS PROCESS

- This section guides the reader through the process in the form of a checklist highlighting what every company should have in place.  

To read the eBook, you need to install our eBook Reader (see http://www.witherbyseamanship.com/cm/eBookReader.htm).

To install the eBook Reader on your computer, you need:

• Windows XP/ Windows Vista/ Windows 7 Operating System (on Mac, you will need to use Boot Camp or Parallels Desktop).

• Compatible with 32-bit and 64-bit Operating System

• Microsoft .NET Framework 2.0 (preinstalled in Visa/Windows 7)

• Hard Disk space required by the eBook Reader is 60 MB - Additional free space will be required if you need to install .NET 2.0

• Minimum 1024x 768 resolution